SME Apps
:::: Accounting System ::::
Our Accounting System for SMEs is a hosted-Multi User Accounting system that enables individuals, Groups and SMEs to perform:
- Accounts Receivables,
- Account Reconciliation,
- General Ledger,
- Invoicing with/without TAX computation,
- Purchase quotation generation,
- Summary Financial Report etc.
:::: HR system ::::
Managing your workforce is very essential and we have made it easy for groups, individually owned businesses and SMEs.
Our Hosted HR System delivers:
- Personal Information Management,
- Employee Self Service,
- Leave Management,
- Travel Management,
- Expense Management,
- Employee Daily Reporting,
- Benefits Management,
- Reports and Statistics and so much more...
:::: CRM/HelpDesk System ::::
IT Serve hosted helpdesk system is database driven and enables our customers manage their clients efficiently. It has the following features:
- Customizable fields for users' data collection
- Rich Text/HTML email and responses support
- Ticket filtering to right departments and staff
- Configurable help topics for web tickets
- Ticket locking for Collision Avoidance
- Assign/transfer tickets between departments
- Auto-Responder on new tickets
- Staff Internal Notes for actions taken
- SLA Plans to track tickets and due dates
- Customer Portal for Support requests
- Dashboard reports with statistics on tickets.
- Ticketing with online customer portal.
:::: More Solutions.... ::::
Other hosted applications that you can subscribe and benefit from cutting down on your operation costs are:
- Mass mailing: Suitable for Groups, Churches, Chamas. This enables you to sent out personalized email to more than 500 email accounts at once.
- Send HTML Emails, E-Cards, PDF attachments etc
- Document Management System: This is a Web-based Open Document Management System with :-
- Microsoft Office and OpenOffice AddIns,
- AutoCAD preview,
- Digital signature and Cryptography,
- Generate new documents with wizard ( templates + forms),
- Google Apps Synchronization,
- Mobile interface ( iPhone, Android, Blackberry),
- Integrated with LDAP and Active directory,
- HTML Editor,
- Joomla explorer component,
- 2D barcode reader,
- CAS authentication,
- Dropbox integration,
- OpenMeetings integration,
- Antivirus integration